Troubleshooting
Garmin has released an update to fix a bug with their power balance. Please be sure to check out their website for updated software so you can have...
Thu, 20 Nov, 2014 at 10:52 PM
Be sure that the cadence magnets are placed as close to the frame as possible and securely tightened. The grubs screws may not sit inside the bottom brack...
Mon, 13 Feb, 2017 at 5:31 PM
Although this is theoretically possible, we have seen that sometimes when uploading InfoCrank data to an application (i.e. Golden Cheetah) that auto uploads...
Fri, 6 Feb, 2015 at 6:01 PM
Problem:
Sometimes the Navi2Coach cycling computers don't seem to charge when first plugged in to the USB charging port.
Solution:
While t...
Wed, 22 Jul, 2015 at 5:56 PM
In many cases all you need to do is remove the batteries and re-install them. Be sure your batteries are SR44 and have enough charge. Wrong batteries and lo...
Fri, 24 Apr, 2020 at 3:17 PM
Activate the InfoCrank Firstly, you need to ensure that both cranks are active and ready to pair. You can wake up the cranks either by placing load on the ...
Fri, 10 May, 2019 at 4:28 PM
VINC Test - Scan/Connect which finds the cranks (if activated) and shows the number of the crank, the length, firmware - Zero the cranks (bike upright w...
Fri, 26 Jul, 2019 at 4:52 PM
Steps Action Outcome Comments 1. Open the VINC App and wave magnet past cranks or apply significant torque. Remember to allow time for right crank to ...
Wed, 24 Jul, 2019 at 3:18 PM